University of Alberta
This competition is open to all applicants however internal candidates and applicants who were former employees of the University of Alberta in the past 18 months will be given priority consideration before external candidates. Please indicate your internal status using the “Advertisement” drop down menu when applying.
This position has an approximate end date of one year from the date of hire.
Upon submission both resume and cover letter are required.
Residence Life at the University of Alberta is a leading program in Canada, dedicated to the principles of dignity, respect, safety, equity, learning and community. Reporting to the Supervisor, Residence Life – Community Life and guided by the University’s Academic Plan, the Coordinator – Residence Community Life delivers programs and services that build community, facilitate learning and support student wellness.
Fostering residential learning environments that are specific to the diverse needs of the community and include the following: the provision of programs and support services to help students succeed both academically and personally; the enforcement of appropriate community standards; the development of an effective residence association and other leadership opportunities that help students attain transferable skills; ensuring that facilities are comfortable and meet residents’ needs; and resolving student issues so that both personal and residence concerns are addressed, thus supporting the academic pursuit of residents.
Ensures that the health and safety of residents is paramount.
Selects, supervises, trains, and supports their designated casual and student staff.
This component is critical given the entry level nature of the student staff paraprofessional role and the guidance required.
Provides overarching HR support for student staff
Conducts performance reviews of student staff and casual staff to ensure that they are positively contributing to the residence student experience and are able to grow from the experience
Ensures appropriate programming is happening both at the student staff level, but also from residence associations or other groups engaged in residence.
Maintains a visible presence in the residence community, role models appropriate behaviours, and addresses any concerns or situations (e.g. noise, vandalism, fire alarms, community disruptions, etc.) that may arise.
Provides ongoing support to various residence life training and orientation programs for staff and students alike
Provides ongoing support and coordination of general residence life programs or tasks as required
Advises and supports the residence student associations within the community
In coordination with the Residence Community Support Team, addresses behaviour contrary to the Residence Community Standards (e.g. noise complaints, conflicts between roommates, etc.) by listening to all perspectives and developing informal resolutions with students that repair identified harms.
In coordination with the Residence Community Support Team, meet with students of concern (e.g. inappropriate drinking behaviours, suicidal ideation, problems integrating socially, academic risk, etc.) to help coordinate support plans with the Residence Community Support Team and appropriate campus services (e.g. Academic Success Centre, Counselling and Clinical Services, University of Alberta Protective Services, etc.) to ensure that students succeed.
Coordinates with other Departments and University staff concerning projects and student issues in both the residence community and for the residence system at large.
Maintains an intimate connection to student life in the residences so as to be a known presence in the community and so that student needs are understood and can be articulated to other internal and external University departments.
Shares cross campus, after-hours emergency standby and callback duties with fellow Coordinators in residence.
Acts as primary contact for emergency and crisis situations response, both during the day and after hours (e.g. assault, suicide attempts, illness, substance abuse, alarms, evacuations, emergency relocation, etc.).
Minimum Bachelor’s degree in Education, Counselling, Social Work or a related field; equivalent combinations of education and experience will be considered
At least two years living and/or working in a university residence (ideally, one as a resident and one as a student staff member), in order to relate to and advise students is required.
Certifications in suicide intervention, health & safety, first aid training, and dispute resolution would be considered an asset.
Previous professional experience in student affairs, student services and/or a higher education environment will be considered an asset
Significant intercultural competence (experience abroad, fluency in additional languages, relevant education or work experience) is preferred
Experience working in multicultural environments and previous supervisory experience are assets
Strong interpersonal and empathic skills, with ability to establish trusting relationships with staff members and students.
Experience in community engagement and community building activities.
Experience in supporting diverse communities and populations.
Strong communication skills (both verbal and written)
Ability to work with confidential information in a professional and sensitive manner.
Computer proficiency using MS Office applications (Word, Outlook and Excel) and proficiency using Google Suite of software
Excellent communication (verbal and written), interpersonal, organizational and problem solving skills
Valid Class 5 Driver’s License (non-GDL) with the ability to drive University Fleet vehicles is an asset